PRIVACY POLICY
1. Data Controller
RIDESIGN SAS, registered under number 85130231500011, with registered office at:
7 RES ANDRE FILIPPI
13540 PUYRICARD
FRANCE
is responsible for processing personal data collected on rideamp.com.
Contact:
📧 contact@rideamp.com
2. Data Collected
We may collect:
Identification data
- Name
- Phone number
- Billing and shipping address
Order data
- Purchase history
- Order details
⚠️ Payment data is never stored on our servers.
Technical data
- IP address
- Browser/device
- Cookies and usage data
Marketing & loyalty
- Participation in Le Club
- Customer interactions
3. Purpose of Processing
- Order management and delivery
- Customer support
- Account management (B2C & B2B)
- Loyalty program (Le Club)
- Marketing communications (with consent)
- Website analytics and improvement
- Fraud prevention and security
4. Legal Basis
Processing is based on:
- Contract performance
- Legal obligations
- Consent
- Legitimate interest
5. Data Recipients
Payments
- Stripe
- PayPal
Shipping
- La Poste
- FedEx
- UPS
- DHL
Analytics
- Google Analytics
- Google Tag Manager
6. Cookies
We use cookies via Complianz to:
- Ensure proper site functionality
- Measure traffic
- Personalize content and offers
Non-essential cookies require your consent.
7. Loyalty Program – Le Club
The Le Club program uses purchase and interaction data to:
- Assign loyalty points
- Personalize offers
No automated decision-making with legal effects is performed.
8. B2B Accounts
Business accounts may include:
- Company name
- VAT number
- Commercial data
Used strictly within the business relationship.
9. Data Retention
- Customer accounts: 3 years
- Orders: 10 years
- Marketing data: 3 years
- Cookies: up to 13 months
10. International Transfers
Some providers (e.g. Google, Stripe, PayPal) may process data outside the EU.
These transfers are protected by Standard Contractual Clauses (SCC).
11. Your Rights
You have the right to:
- Access
- Rectify
- Delete
- Restrict
- Object
- Data portability
Contact:
📧 contact@rideamp.com
12. Sensitive Data
We do not collect sensitive data.
13. Minors
We do not knowingly collect data from minors.
14. Security
We implement appropriate technical and organizational measures to protect your data.
15. Updates
This policy may be updated at any time.